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Shipping & Returns

CyprusLenses.com wants the best for you and your money and we want to offer you the best shipping experience, including FREE Next Day Delivery. You also avoid fine print shipping details, handling, and hidden fees you'll find at other online retailers when you shop with CyprusLenses.com.

Here's how to SAVE on Shipping with CyprusLenses.com:

  • Receive FREE  Shipping on orders of  €50 or more. 
  • Shipping is just €4.95 for orders less than 50.

All items ship from our warehouse within 24 hours, with Next Day Delivery to addresses in Cyprus and expected arrival date to addresses outside Cyprus within 5-21 business days. 

 

Shipping & Handling Charges

  • CyprusLenses.com uses Travel Express and Cyprus Postal Services depending on delivery country. If you would like to leave us notes regarding use of one particular carrier, you may do so in the Special Instructions field at checkout. 
  • Shipping and handling charges include actual shipping costs, as well as order processing, labor and materials charges associated with handling an order. 
  • Lenses sold from stock ship within 24 hours. 
  • Delivery Days are estimated according to the carrier's stated average delivery time and indicate the number of business days from the day your order is shipped. 
  • We will advise you before processing your order if delays are likely due to manufacturer back-orders, etc, for both stock and special order contact lenses.

 

Cyprus

Orders are shipped within Cyprus through Travel Express:

  • All orders are qualified with Next Day Delivery
  • Shipping Cost is  €4.95 for orders below  €50
  • FREE Next Day Delivery for all orders of  €50 and above

* You can add special delivery notes during your checkout (eg Flat, Ask reception for me etc).

* In case that Travel Express cannot reach your delivery address, your address will be forwarded to the nearest Travel Express branch and you will be contacted to pick it up from there.

 

Europe (European Union)

Orders are shipped within Europe using Cyprus Postal Services:

  • All orders are shipped with International Registered Mail
  • Shipping Cost is  €4.95 for orders below  €50
  • FREE International Registered Mail for all orders of  €50 and above
  • Delivery estimate: 5-14 business days

 

Other Countries

All International Orders are shipped using Cyprus Postal Services:

  • All orders are shipped with International Registered Mail
  • Shipping Cost is  €4.95 for orders below  €50
  • FREE International Registered Mail for all orders of  €50 and above
  • Delivery estimate: 7-21 business days

* Please watch for customs notifications to prevent your order from being delayed or returned to us.

* Please see International Shipping Notes below for more details.

 

International Shipping Notes

Duties, Sales Taxes or Value Added Taxes (VAT)

Countries outside European Union may ask for Duties, Sales Taxes or Value Added Taxes (VAT) on contact lenses and accessories. Such duties and/or taxes are NOT included in the purchase price of your order. It is the responsibility of the buyer to pay any such taxes as required by local statute at the point of delivery.

Package Loss and Fraud

CyprusLenses.com monitors package loss and credit card fraud rates for different countries and regions on an ongoing basis. On occasion, we find it necessary to require additional information prior to shipping an order and in some cases, may decline to ship an order altogether. CyprusLenses.com reserves the right to decline to ship any order to any country or region at its sole discretion.